Expense and asset management provider Tangoe recently released a report that takes a close look at the challenges associated with managing multi-cloud environments. The company...
I spoke with Matt Schvimmer, SVP, Product and Service Management at ServiceNow, about the common challenges that companies grapple with as they shift workload to...
Public cloud computing is arguably one of the most transformative business technologies of the past decade. However, hyperscale public cloud platforms are seldom sufficient...
The communications industry’s largest show, Enterprise Connect, is being held this week in Orlando, Fl. At the event, Amazon Web Services (AWS) announced its...
The technology industry likes to consider itself a fount of innovation for addressing big, real-world problems. But high-tech companies, the media and consumers often...
Datadog and Splunk both cover a lot of ground as application performance monitoring (APM) tools. Both offer broad monitoring and in-depth data analytics. Buyers...
Real-time data management is the application of intelligence to data as soon as it’s created or acquired, rather than being stored for later analysis....
Predictive analytics is the use of data and other tech tools like artificial intelligence (AI) and machine learning (ML) to predict future outcomes. Predictive...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...