A week after Microsoft patched its Internet Explorer (IE) web browser for 10 privately reported security issues, the company on Sept. 17 warned about...
Late yesterday afternoon, my twitterstream lit up like fireworks that The New York Times Website was down. Once again rampant early speculation was that...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...