The benefits of digital transformation derive from the combination of its two key building blocks, technology and people, though there's debate about which plays...
To fully understand digital transformation, it helps to look at examples of this emerging tech trend. Examples can inspire businesses considering investment in this...
For so much of the COVID-19 pandemic, tech companies demonstrated their agility as they pivoted to new circumstances. While rapid digital transformation and cloud...
Data analytics has become a chief driver of competitive advantage in the last few years. Given its critical importance, it's essential that businesses stay...
Ever since Gartner coined the term in 2017, the combination of artificial intelligence software and IT operations known as AIOps has grown in importance. AIOps...
In its simplest form, AIOps (Artificial Intelligent Operations) is a marriage of AI technology that’s been around for decades. AIOps arrived at its current...
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...