Zeus Kerravala

Expense and asset management provider Tangoe recently released a report that takes a close look at the challenges associated with managing multi-cloud environments. The company partnered with CIO Magazine and Foundry and surveyed 200 IT decision makers at large enterprises. In sum, the report found that cloud is highly utilized – but a variety of issues […]

It’s been well documented that customer experience is now the top brand differentiator. Brands need to provide their audience, whether it’s a retail customer, student, patient or in the case of the 3-time Stanley Cup Champion Tampa Bay Lightning, a sports fan, with a differentiated experience to create repeat customers. The sports world can be […]

The communications industry’s largest show, Enterprise Connect, is being held this week in Orlando, Fl. At the event, Amazon Web Services (AWS) announced its new Amazon Chime SDK call analytics, which are a set of capabilities that simplify and lower the cost of recording and generating insights into real time audio calls. The service works […]

The 2023 Edition of Enterprise Connect kicks off this week in Orlando, Fl. This is the industry’s largest telecom and networking event and while it’s unlikely we will see Mickey there, there will be a veritable cornucopia of news from vendors. One of the more interesting announcements was from Bandwidth, whose new Maestro offering will […]

At the recent GPU Developer Conference (GTC), NVIDIA announced a range of new hardware, software and cloud solutions and partnerships. One of the most consequential and exciting areas of news is a series of announcements related to Omniverse. On a related topic: What is Generative AI? Omniverse Brings Industrial Metaverse to Life NVIDIA’s Omniverse is a […]

This week, GPU market leader NVIDIA is holding its virtual GPU Technology Conference (GTC). Over the years, GTC has evolved from a graphics and gaming show to an industry event dedicated to all things artificial intelligence (AI). One of the major use cases for AI and NVIDIA technology is in the area of robotics. This […]

I discussed the upcoming release of Wi-Fi 7 in my latest ZKast with David Coleman, Director of Wireless at the Office of the CTO at Extreme Networks, which already has Wi-Fi 7 products in the works. Coleman explained what’s new in the standard and how it compares to Wi-Fi 6, Wi-Fi 6E, 5G, and private […]

Mobile World Congress (MWC) kicks off this week in Barcelona. The theme of the event is telco transformation – as it has been for some time. Clearly, the evolution of telcos is long overdue. Most communication and network service providers have networks that rely too heavily on people, spend too much on infrastructure and deliver […]

Software company Theta Lake, which specializes in unified communications (UC) compliance and security, recently conducted its annual benchmark survey late last year to understand how communications platforms are being used and which issues organizations are struggling with the most. More than 500 compliance and security professionals in financial services, healthcare, and government sectors participated in […]

Adoption of Microsoft Teams for collaboration exploded during the COVID-19 pandemic and has continued to surge as hybrid work models have become the norm. According to Microsoft, Teams reached 270 million users in 2022, up from 145 million in 2021. More than one million organizations use Microsoft Teams as their default messaging platform. Microsoft also […]