Stan Gibson

Chrysler dealers in the United States are going through a new portal to get to headquarters: DealerConnect. “We have everything from ordering cars, looking at warranties, diagnosing cars—all the applications for the dealers—through the Internet. To date, almost all of our [4,200] dealers are on it,” said Susan Unger, CIO of DaimlerChrysler AG, in Auburn […]

CAD revolutionized the automotive industry two decades ago. Now the new frontier in auto-industry IT is in visually modeling the manufacturing process. By creating a virtual assembly line, its possible to learn what works and what doesnt before incurring the costs of configuring a real factory. “We started with our [Mercedes-Benz] S Class in the […]

As the merger of Daimler-Benzag and Chrysler Corp. unfolded, the need for corporate technology standards came to the forefront and resulted in the creation in 2001 of the Global Technology Council. “We understood we needed some governing body for new technologies,” said Vince Morrotti, chief technology officer at DaimlerChrysler AG, in Auburn Hills, Mich. Morrotti, […]

Soon after the merger of Daimler-Benzag and Chrysler Corp. six years ago, Susan Unger was named CIO and head of global IT operations of the merged company. Since then, she has carried out the global unification of DaimlerChrysler AGs IT organization and the implementation of many common IT systems worldwide. In an exclusive interview with […]

You think youve had rough days? Howd you like your IT department to be put up for auction? Thats whats happening to the BBCs 1,400-person IT subsidiary in the United Kingdom. The idea of an auction sounds harsh, but its actually a process not unlike that of any U.S. company selecting an outsourcing partner and […]

The argument is as old as Adam Smith. and in this election year, its the issue that just wont go away. Offshore outsourcing continues to be the focal point of heated debate. In a recent salvo, the ITAA, a voice of technology companies and IT employers, came out with a meticulously crafted study that found […]

SEATTLE—A practical symbol of Microsoft Corp.s commitment to enterprise customers is the Enterprise Engineering Center on the Microsoft campus here. Microsoft created the EEC two years ago as a way to let large customers test products in conditions that can simulate their own corporate environments. As an added benefit, during tests, Microsoft throws up a […]

It isnt only large and well-known India-based outsourcers such as Wipro Technologies and Tata that are aiming for the U.S. IT market. Smaller companies such as vMoksha Technologies, based in Bangalore, India, and headed by CEO Pawan Kumar, are also seeking to grow rapidly by signing deals with U.S. companies. Founded in 2001, privately held […]

Genuinely new; genuinely available; genuinely excellent; genuinely useful. Those are the adjectives that describe the winners in each of the 15 categories in which we judged eWeeks 4th Annual Excellence Awards program. As Technology Editor Peter Coffee says in his column this week, usefulness is critical. The winners had to run a gauntlet of skeptical […]

In this election year, there are 50 bills pending in state legislatures that are geared, one way or another, to cutting down on offshore outsourcing. There are also 15 federal bills aimed, in whole or in part, at curbing what is being called the exportation of American jobs. If you doubt these totals, check out […]