Shelley Solheim

As of late last week, local and federal investigators were proceeding with their probe into a burglary at a Midtown Manhattan telecommunications office involving the theft of several DS-3 cards that left a handful of corporate customers without Internet service for a full business day. Although the crime appears minor, it has raised major questions […]

Handheld shipments dropped off in the first quarter, and researchers say PDA device sales will continue to decline as converged mobile devices, such as smart phones, gain in popularity. According to market researcher IDC, of Framingham, Mass., worldwide handheld shipments last quarter fell 11.7 percent, to 2.2 million, from the same period a year ago. […]

Samsung Electronics last week introduced several color, monochrome and multifunction printers. First up were the CLN-500 and CLN-550N color lasers, which print five pages per minute in color and 21 ppm in monochrome at 1,200 dots per inch. The 550 costs $800; the 550N, priced at $900, includes 128MB of memory and a 10/100BaseTX Ethernet […]

Xerox Corp. on Monday unveiled two new monochrome multifunction machines for small to medium-sized businesses (SMBs) and small workgroups. The WorkCentre M20, for $1,649, allows copying, printing and color scanning. The WorkCentre M20i, priced at $2,199, adds support for Ethernet, scan-to-e-mail, and color faxing capabilities. The M20 can be network-configured for additional cost. The units […]

NEW YORK—Hewlett-Packard Co. has signed a $1.5 billion, seven-year services deal with UK-based telecom provider BT Group plc. The duo starting this summer will roll out joint telecom and IT services to enterprises in Europe and prepackaged solutions to small-to-midsized businesses (SMBs) in the United Kingdom. “IT and communications are coming together,” said HP CEO […]

Citrix Systems last week rolled out the latest iteration of its remote access software, MetaFrame Access Suite 3.0, at an event in New York. New to the suite is a common management interface, which officials said gives administrators greater control to monitor and manage application access across the enterprise. Also new is SmoothRoaming, which officials […]

Handheld shipments slipped in the first quarter of 2004, according to a new report from IDC. The Framingham, Mass.-based research firm said that shipments worldwide declined 11.7 percent from the same period last year, and 33.1 percent from the fourth quarter, to 2.2 million units. Although handheld sales typically dip in the first quarter, which […]

PalmOne Inc. is expected to release two new models of its Zire handheld computer this week, including the companys first Zire to offer Bluetooth wireless connectivity. PalmOne officials confirmed the releases but would not disclose details of the new handhelds. Sources said the new models are the Palm Zire 72, which adds Bluetooth support, and […]

Driven by strong demand from business, Dell Inc. overcame Hewlett-Packard Co. in worldwide PC shipments for the first quarter of 2004, said analysts Thursday. Dell shipped 7.7 million PCs worldwide in the quarter, while HP shipped 6.4 million, according to International Data Corp., of Framingham, Mass. Gartner Inc., of Stamford, Conn., also reported Dell on […]

Gateway Inc. users are upbeat about the continuing shake-up at the computer maker following its $290 million acquisition of eMachines Inc. Gateway earlier this month announced it is closing its 188 retail stores by the end of the month and laying off 2,500 employees. Executives said they will expand retail operations in other ways in […]