Robert J. Mullins

Apple has added four new Samsung products to its list of devices it wants a federal judge to order be taken off the U.S. market because they violate Apple patents, including the newly released Galaxy S III. Apple filed the additional list Aug. 31 in U.S. District Court in San Jose, Calif., the same court […]

Kana Software, which specializes in delivering customer relationship management services on-premise and via the cloud, has launched a new contact center platform targeted at mid-sized businesses or departments within enterprises. Kana Express takes incoming customer communications from phone, email, live or automated chat, Web self-service pages, and social media. Contact center agents then review unified […]

The verdicts in the patent-infringement case that Apple won against Samsung have been viewed by many as a proxy case of Apple vs. Google because its Android operating system powers the Samsung phones at issue in the trial. If Android is what’s on trial, the thinking goes, Microsoft would benefit if people choose Windows Phone […]

Samsung was not exactly paralyzed by its big loss in the patent lawsuit brought against it by Apple. It is moving forward by, among other things, introducing its first smartphone to run Microsoft’s Windows Phone 8 operating system. At IFA, Germany’s equivalent of the annual Consumer Electronics Show in Las Vegas, Samsung unveiled the ATIV […]

HyTrust, which delivers policy management and access control technology to virtual environments, has added a new feature to its new HyTrust Appliance 3.0 that requires two people to approve certain tasks to protect against accidental or malicious actions that could harm the virtual environment. Called “Secondary Approval,” the feature automatically stops certain potentially high-risk actions […]

VMware is the leader in delivering virtualization to the data center network and by necessity partners with networking vendors such as Cisco Systems, HP and others to make that happen. At VMworld 2012 in San Francisco, both hardware vendors promoted partnerships with VMware and talked up their differences with each other. Cisco and VMware jointly […]

VMware said its new Horizon Mobile technology, which runs a work phone as a virtual instance on an employee’s personal smartphone, will run on Apple iOS devices as well as those running the Google Android OS. When VMware unveiled Horizon Mobile at VMworld 2011, it only supported Android, which struck some industry observers as a […]

Apple has presented a federal judge in San Jose, Calif., with a list of eight Samsung mobile devices it believes should be taken off the market in the United States because they infringe on Apple’s patents. The list was presented Aug. 27 to U.S. District Judge Lucy Koh, who presided over a three-week trial that […]

SAN FRANCISCO – The greatest applause VMware’s incoming CEO Pat Gelsinger received during his VMworld 2012 keynote address was when he said the company’s controversial “vRAM” pricing policy was no more. The vRAM pricing policy was introduced at VMworld 2011 with the launch of vSphere 5.0, which is the VMware suite for managing virtual environments. […]

A federal judge in San Jose, Calif., has directed lawyers for Apple to submit a list on Aug. 27 of the current Samsung products that a jury found infringed on Apple patents. U.S. District Judge Lucy Koh will then decide whether to impose a ban of the sale of those products in the United States. […]