Renee Boucher Ferguson

Bostons Logan International Airport has agreed to allow a pilot project funded by Boston Engineering and Inkode Corp. to demonstrate chipless RFID technology that tracks customers and their baggage from arrival to final destination. Boston Engineering will utilize Vienna, Va.-based Inkodes CRIS (Chipless Remote Identification System) technology as the basis for the pilot program. Dubbed […]

After years of work, business-to-business software companies are still struggling to connect smaller suppliers with their global, often-much-larger supply chain partners. The issue? While most big buyers have massive IT departments to facilitate back-end integrations to suppliers, smaller mom-and-pop shops lack such facilities. B2B integration company GXS and Microsoft are out to fix that. The […]

SAP will use its Sapphire User Conference the week of May 15 to try to persuade customers to move from R/3 to MySAP ERP. The company, based in Walldorf, Germany, seeks to entice customers with the recent development bonanza around its ESA (Enterprise Services Architecture) concept and underlying NetWeaver integration platform, including ecosystem initiatives like […]

Oracle announced may 8 a new twist on its namesake Daily Business Intelligence software, which calculates where a business is at during any given moment during the day using a dashboard interface. The latest iteration, DBI for Compliance, is an embedded compliance management system for Oracle E-Business Suite users—or prospective users—that offers prebuilt KPIs (key […]

ERP software developer Infor Global Solutions announced May 15 its intended acquisition of SSA Global Technologies, which also makes enterprise resource planning software. Infor has agreed to pay $19.50 a share, or about $1.4 billion, for SSA Global. The deal is expected to close in the third quarter, pending standard regulatory and shareholder approvals; about […]

SAP AG confirmed May 12 that it will indeed announce on May 15 two programs to lure Oracle users to its way of thinking. Through its TomorrowNow subsidiary, SAP will offer support for Siebel applications at a cut rate—about 50 cents on the dollar for maintenance fees. Business applications customers keep up six-figure maintenance contracts […]

SAP will use its Sapphire user conference the week of May 15 to try to persuade customers to move from R/3 to MySAP ERP. The company, based in Walldorf, Germany, seeks to entice customers with the recent development bonanza around its ESA (Enterprise Services Architecture) concept and underlying NetWeaver integration platform, including ecosystem initiatives like […]

The Customer Respect Group, an IT research firm, will publish May 15 the results of a study that ranks leading customer relationship management vendors—both on-demand and on-premises providers—on how well they treat their online customers. The report, sponsored by on-demand sales methodology company Select Selling, reveals poor marks for one-on-one communications and mixed results in […]

As a lead-in to its upcoming Sapphire user conference in Orlando, Fla., SAP AG announced May 10 that it will launch the second wave of its namesake customer relationship management on-demand software at the user event. The SAP Marketing on-demand software includes three separate modules: campaign management and customer segmentation; lead management; and role maintenance […]

Gene Fishel, assistant attorney general in the state of Virginias Attorney Generals office, works with businesses, IT professionals, citizens and law enforcement agencies to track down and prosecute computer criminals, in both state and federal courts. And hes got some interesting stories to tell. Fishel delivered the keynote address during Ziff Davis May 9 “Enterprise […]