Paula Musich

Cisco Systems on May 9 will broaden the reach of its Smart Business Communications architecture by offering VOIP integrated with Salesforce.com on-demand customer relationship management software. Unified Call Connector for Salesforce.com is Ciscos second major CRM integration with its Unified Communications technology for small and midsize businesses after the integration work the company has already […]

Foundry Networks on May 2 will seek to further segment the edge of the enterprise network when it launches a compact Layer 2/Layer 3 switch that delivers secure Gigabit Ethernet to the desktop. The Foundry FastIron LS switch is designed for tight spaces in wiring closets and in open offices. It takes up a single […]

Application Delivery Controller vendor Radware on April 30 announced it will shift its strategic gears as a result of its acquisition of Covelight Systems. The small, North Carolina-based startup, which Radware acquired for $16 million, markets a product capable of capturing detailed business events from Web transactions. Radware, as a part of its new Business […]

Cisco Systems is following its rivals lead in extending greater intelligence to the edge of the corporate network with a new Supervisor module for its Catalyst 6500 Series switches and a new small-form-factor router. Introduced April 30, Ciscos Catalyst 6500 Series Supervisor Engine 32 with PISA (Programmable Intelligent Services Accelerator) technology can perform deep packet […]

LignUp will introduce the latest version of its Communications Application Server on April 30, contributing to the effort to make it easier for application developers to add voice as a component to composite, Web 2.0 applications using Web Services. The startups new server release includes the LignUp Communications Integration Server, which provides a framework for […]

Mitel Networks on April 26 has turned up the heat in the highly competitive VOIP market for small and midsize businesses by announcing its plans to acquire Inter-Tel. The acquisition, valued at about $723 million, comes on the heels of a big push into the VOIP SMB space by Cisco Systems, Nortel Networks and Microsoft. […]

Extreme Networks on April 23 will try to set itself apart from larger networking companies by offering lower cost and richer functionality in new software releases and new switching options. The latest release of the ExtremeXOS network operating system adds support for Extremes SummitStack technology, allowing as many as eight fixed configuration switches to operate […]

IP PBX provider ShoreTel on April 23 will launch a mixed bag of IP Telephony enhancements designed to make end users more productive and organizations more efficient, and to reduce the total cost of ownership of ShoreTel IPT products. ShoreTel, whose sweet spot in the VOIP (voice over IP) market is SMBs (small and midsize […]

LAS VEGAS—CA on April 24 launched one of the first examples of the integration it has been promising when it unveiled its new CA Service Quality Management. The integrated suite, launched at the CA World user conference here, combines application performance and customer experience monitoring with incident and problem management, and service level management. The […]

The Special Litigation Report released on Feb. 13 was scathing in its description of the way CA was run under Charles Wangs guidance. In the report, the SLC described a “culture of fear” cultivated among employees, a startling lack of internal finance and audit controls given the size of the company and a “profound failure […]