Paula Musich

Most small business owners and managers believe that employee sick days and stress are the top two contributors to lost productivity. Furthermore they believe that unscheduled absences cost their businesses money and productivity losses. Those are some of the findings of a survey Avaya will release on March 31, which targeted business owners and managers […]

The next target hackers may turn their attention to is voice over IP, as it is increasingly viewed as a killer application. To date few hacks of VOIP systems have been publicized, although a handful have been targeted at consumer VOIP services from the likes of Skype and Vonage. Luckily, enterprises that have installed VOIP […]

Alcatel-Lucent on March 27 sought to fan the flames of IP video in all its forms with new terabit performance and capacity enhancements for its service provider-focused router and switch. At the heart of its upgrades for the 7750 Service Router and 7450 Ethernet Service Switch is the new FP2 chip set, which performs network […]

Like a bitter partner after a nasty divorce, the businesses that make up half of Motorola’s $37 billion in revenue may think “good riddance” now that Motorola has chosen to spin off its dominant handset business. But those various divisions, which range from public-safety radios and wireless network infrastructure to cable set top boxes, wireless […]

Open-source Web infrastructure management provider Hyperic on March 26 will make it easier for users to customize and integrate its HQ monitoring software through a new plug-in framework. The new HQU plug-in framework for Hyperic’s HQ monitoring and management tool allows system administrators and engineers to customize the HQ user interface, integrate HQ with third-party […]

Small businesses have always had to turn to telephony specialists for help in installing and maintaining phone systems. Microsoft on March 24 tried to turn that truth on its head when the company introduced Service Pack 1 for its new Microsoft Response Point phone system. The announcement coincided with the start of Microsoft’s Small Business […]

Two themes stood out at this year’s spring VoiceCon conference: green computing and delivering on the early promises of unified communications. Between the unusual step of having former Vice President Al Gore speak to attendees via Cisco Systems’ Telepresence system in the March 19 keynote, and several vendors emphasizing the green features of their wares, […]

Orlando, Fla.-The unified communications approach, by and large, is meant for large enterprises with deep pockets. Objectworld Communications sought to make it affordable on March 18 here when it launched a suite of Microsoft Windows-based UC applications that can work with existing IP PBXes. Objectworld UC Server Standard Edition delivers UC applications that include unified […]

Orlando, Fla.-Technology has a role to play in helping to reduce the greenhouse gas emissions causing global warming, and it’s about more than just making hardware more energy efficient. That was the message that former Vice President Al Gore delivered to VoiceCon attendees and other participants during a Cisco Telepresence video conference in which he […]

Microsoft on March 18 at VoiceCon announced yet another strategic partner for its Unified Communications drive, with the addition of contact center provider Aspect Software to its growing roster. Microsoft will draw Aspect Software closer than many other partners, however, by taking an equity stake in the company to help fund its efforts to integrate […]