Paula Musich

Creating One-Stop Shops for E-Commerce

Theres nothing like getting out of the office to really get something accomplished. That premise is leading professional services operations such as Hewlett-Packard Co., Enfrastructure Inc., IBM Global Services and Electronic Data Systems Corp. to develop worldwide facilities designed to speed the development of clients e-business initiatives. The goal is to gather appropriate technologists and […]

HPs Software Play

Hewlett-Packard Co. last week laid out a company-wide software consolidation plan and a new strategy based on platform independence. The company, known as a collection of independent divisions, for the first time pulled all its software efforts into a single organization, headed by strategy architect Bill Russell. The strategy relies heavily on HPs well-established OpenView […]

Andersen Tackles Management Services

Arthur Andersen LLP last week quietly kicked off an MSP offering designed to let customers offload network monitoring and management responsibilities. The new monthly subscription service, based on Entuity Inc.s Eye of the Storm network management software, is initially targeted at startups, midsize enterprises and click-and-mortar companies in Atlanta. Andersen plans to extend the management […]

Reaching Out to Users Is a Hands-on Job

Even in the hands-off world of outsourced IT management, sometimes, theres just no substitute for being there. In an effort to better reach out and touch their users, a number of MSPs (management service providers) are turning to a variety of proprietary hardware devices that live with a customers infrastructure. The tools, service providers said, […]

Media.net Integrates to One-Stop Shop

Entertainment industry startup Media.net this week will redefine the term one-stop shop when it officially launches its MyMedia portal application for digital video collaboration. The El Segundo, Calif., company is racing its high-speed, network-based application to market by relying on a single vendor to provide not only the networking equipment, network design and implementation services, […]

Novell: Big Spender?

Novell Inc., often the subject of acquisition rumors, has itself embarked on a new and aggressive acquisition strategy, which it says will strengthen its existing product line and bolster its budding yet confusing One Net strategy. The move is only the latest attempt by the beleaguered networking company to gain some semblance of traction in […]

BMC Rounds Profit Bend

BMC Software Inc. is pointing to its third-fiscal-quarter results as proof it has turned the corner on shrinking revenue and earnings. Like other predominantly mainframe software providers, the Houston-based company suffered through a series of bad quarters last year due to an overcapacity in mainframe mips and the late arrival of IBMs latest mainframe processor. […]

Its More Than Just Looks

In the world of it management services, as in the world of fashion, to feel good, you have to look good. MSPs (management service providers) trying to win the job of monitoring and managing key infrastructure are shifting their focus from management processes and operational structures toward better user interfaces and portals. Nuclio Corp. said […]

Compaq Arms Itself for CRM, B2B Battles

Compaq global services is set to announce this week a worldwide consulting and systems integration partnership with Cap Gemini Ernst & Young LLP to focus on CRM and e-procurement engagements. If successful, such arrangements could alter the competitive landscape, making it more difficult for niche vendors to compete for large contracts. Using Oracle Corp. software […]

Cultivation of Resources

On average, it takes services giant Electronic Data Systems Corp. five days to find the appropriate people and place them on a project. Now, the Plano, Texas, company is looking to the latest in PSA software to turn those days into minutes. EDS earlier this month became one of the largest professional services companies to […]