Paula Musich

IBM Global Services in the last week racked up three more big outsourcing wins with the National Bank of Canada, Mitsubishi Motors Corp. and Royal & SunAlliance Insurance Group plc. Although only the National Bank of Canada is disclosing the terms of its 10-year, $700 million outsourcing contract, the three together represent mega-deals for IBM. […]

Novell Inc. yesterday launched the third in a series of Jump Start services focused on helping clients reduce costs and rationalize IT resources across large organizations. The Rapid Technology Rationalization consulting service provides a quick hit evaluation of existing IT investments and uncovers costs that can be eliminated. IT spending has doubled since 1996, and […]

Financial services technology startup i-Deal LLC said yesterday that it is working with Avanade to develop its online platform for raising capital and issuing new stock over the Internet. The startup, launched this fall by backers Merrill Lynch, Salomon Smith Barney, Thompson Financial and Microsoft Corp., picked Avanade to build a .Net-based, ASP-enabled platform for […]

PwC Consulting yesterday launched a new practice area created to broaden employee portals to other constituents. PwC Consulting, the management services unit of PricewaterhouseCoopers is combining multiple alliances with major portal providers, security firms and e-learning companies into its B2E (business-to-employee) practice. Services included in the practice area include managed hosting, security, and access services. […]

Eighteen months ago, business managers in charge of e-commerce initiatives were picking boutique integrators with an emphasis on creativity and speed to market. What a difference a recession makes. This week, the IT Services Marketing Association will release a study that highlights the changing IT landscape, showing that IT departments control the budget for major […]

Compuware Corp. last week launched its own rebranding campaign for its series of acquired management tools and introduced a major release of its application performance management suite. Compuware is kicking off its rebranding effort on the heels of rival Computer Associates International Inc.s own branding campaign. Among CAs new brands is the ADvantage product line, […]

In a David and Goliath kind of match up, startup Tonic Software Inc. and entrenched Mercury Interactive Corp. are both announcing automated root cause analysis options to their respective performance management suites. Both the new Tonic Automation Engine and Mercury Interactives Topaz Auto RCA (Root Cause Analysis) module are patent-pending root cause analysis tools that […]

BMC Software Inc. on Monday will advance the level of integration between its Patrol application management suite and the network management tools acquired with Perform SA. As part of its application-centric network management initiative, the Houston management software provider will release new versions of the Visualis graphical network modeling tool and the DashBoard troubleshooting tool. […]

IBM Global Services inked a pact with Cendant Corp. to take over data operations and help desk support for most of the travel companys 40-plus business units. The 10-year pact, valued at about $1.4 billion, calls for IBM to consolidate data centers; manage 13 MIPS worth of mainframes and servers; provide help desk support for […]

Management Service Provider NetSolve Inc. on Tuesday launched a bundled pricing option intended to simplify the buying process. NetSolves move to offer a package of services under a single monthly charge is unique among MSPs, but its not a surprise. “There is so much complexity in just pricing the services you need a slide rule […]