Paula Musich

IBM Global Services last week put its stamp of approval on the management service provider model, launching its Services Anywhere remote management offering for enterprise Web sites located at a customers site. The IBM Managed Hosting- Services Anywhere offering can be used as an extension of an enterprises IT staff when it wants to expand […]

As the management service provider market matures, conflicting customer requirements are making the pure-play MSP model more difficult to sustain. In response to such pressures, a small but growing number of MSPs are looking to leverage the intellectual property they developed to manage customers IT infrastructure by selling it as packaged management software. Loudcloud Inc. […]

Proctor & Gamble this morning announced its plans to spin out parts of its Global Business Services organization—including IT—by combining it with a business process outsourcing partner. P&G would not release the names of the partners it is considering in such a move, but it will make a decision by years end, according to the […]

WorldCom Inc. on Wednesday continued to add to its menu of value-added services for its hosting customers with three new service options. The three service options added to WorldComs growing menu of value-added offerings–the new WorldCom Data Storage Services, WorldCom Global Server Load Balancing Services, and WorldCom IP VPN Remote Services with Colocation–are a response […]

Storage hardware provider Overland Data Inc. launched its first foray into storage-management software today with a suite of multivendor tools aimed at mid-tier companies. The San Diego, Calif., company, which will soon be known as Overland Storage Inc., developed its new suite with the help of third-party developers. The suite, which includes the Overland Storage […]

While the shakeout among ASPs is hardly over, growth may be slowly returning as survivors hone their services and value proposition messages to reflect the times and the desires of todays customers. Among the early leaders appear to be those that streamlined operations without sacrificing customer satisfaction, according to industry insiders. Those that absorbed mergers […]

Rainfinity today sought to bring high availability for network connections out of the data center and into the hands of small business users, warehouses, remote offices and partner locations in the latest releases of its RainWall and RainConnect traffic-shaping tools. RainWall 3.0, high-availability software for firewalls and VPN gateways, is more tightly integrated with Checkpoint […]

IBM Global Services on Friday put its stamp of approval on the management services provider business model when it launched its Services Anywhere remote management offering. The IBM Managed Hosting-Services Anywhere offering provides a range of remote management functions for enterprise web sites located at the customers site. IGS is offering the service in the […]

Miramar Systems Inc., a veteran of the PC migration industry, will announce on Monday that it has re-architected its Desktop DNA migration tool into two different versions for larger enterprises and small-to-medium-size businesses. The more sophisticated Desktop DNA Enterprise Edition release 4.0, designed for larger enterprises, adds a variety of enhancements to streamline the migration […]

Financially troubled USInternetworking Inc. last week announced that it had emerged from its Chapter 11 restructuring with a cash infusion and a merger partner. The upturn in USis fortunes may signal the end of the downturn for the battered ASP (application service provider) market, as service providers hone offerings and users begin to warm to […]