Paula Musich

Maintenance services arent glamorous, but they can be strategic—especially when they cover mission-critical servers and applications that impact the bottom line. When America West Airlines Inc. began searching for a way to manage its systems and reduce the number of flight delays and cancellations resulting from server failures, the company went to Fujitsu Technology Solutions […]

Coradiant Inc. sought to raise the bar on Web performance management in the latest release of its OutSight performance management technology. The Boston-based firm next week will introduce a series of enhancements made to its software-as-a-service technology for tracking and tweaking the performance of Web sites. Coradiant, which competes most directly with Mercury Interactive Inc., […]

BMC Software Inc. next week will introduce a scaled-down version of its Patrol application performance management software. The Houston management software powerhouse today released the tool, called the Patrol Express, an agentless version of its enterprise-class application monitoring tool. It is intended for service providers as well as larger IT shops that interact with user […]

Managed services provider Digex Inc. will cut about 200 workers — 20 percent of its workforce — in an effort to improve the companys bottom line, according to officials. The cuts, despite coming as majority owner WorldCom Inc. prepares its bankruptcy plan, are not related to the Clinton, Miss. carriers financial woes, according to Digex […]

As Loudcloud Inc. works to build momentum behind its operations management software licensing initiative, issues from the companys roots as an MSP may dog the effort. Loudcloud, which is in the midst of changing its name to Opsware Inc., will announce this week the addition of some 60 modules to its namesake platform that deliver […]

A pair of it consultancies last week aligned themselves with vendors in the promising SAN- and service-level-management spaces. RJ Technology Solutions Inc. officials said the company has joined InfoVista Corp.s new partner program to provide implementation services built around InfoVistas performance management suite. RJ Technology Solutions, of Farmington Hills, Mich., chose the InfoVista software because […]

IBM dramatically altered the IT services landscape last week with its $3.5 billion buyout of PricewaterhouseCoopers PwC Consulting business. The deal joins PwCs vertical industry, business application integration and management consulting experience with IBM Global Services broad IT outsourcing and consulting expertise. While the agreement puts IBM in a powerful position among the elite service […]

IT services provider Computer Sciences Corp. today reported a 2 percent rise in revenue for its first fiscal quarter of 2003 in reaching $2.76 billion compared with the same quarter last year. Net income for the quarter reached $79 million, compared with $47.7 million in the year-ago quarter. Earnings per share were up 64 percent […]

Cable & Wireless plc. on Monday announced an expansion of its business continuity and recovery services delivered through its Exodus Web hosting data centers. Exodus, which Cable & Wireless purchased last year, and a team of about 60 professional services consultants are formalizing the Santa Clara, Calif., companys business recovery services around cold, warm and […]

Predicting a consolidation of security management and network management functions within IT, Response Networks Inc. and OpenService Inc. on Tuesday announced that they have merged. The two privately held firms, which would not put a value on their merger deal, had already begun integration of their respective products under a strategic partnership they struck earlier […]