Nathan Eddy

Travelers in the Atlanta airport are likely to have a better mobile service experience than those in Los Angeles’ airport, according to a report from RootMetrics. The company’s mobile performance rankings of the 50 busiest airports in the U.S. place Southwest Florida International at the top, followed by Sacramento International, Hartsfield-Jackson Atlanta International, Dallas Love […]

Information management specialist Kodak Alaris launched a series of software enhancements designed to help businesses and governments accelerate their digital transformation. Kodak Info Input Express and Kodak Info Input Solution version 4.0, which features a new mobile app, deliver simplified, connected and secure solutions to combat the overwhelming amount of data. Info Input Solution 4.0 […]

Application networking and security specialist A10 Networks announced six new Thunder Series appliances, fourth-generation offerings designed to expand customer choice for entry-level, upper mid-range and high-end appliances. A10 offers a cloud ready platform with the ACOS Harmony architecture, which is fully programmable with 100 percent API coverage and many other advanced features per product to […]

Enterprise resource planning (ERP) specialist QAD announced enhancements to its Cloud ERP and Enterprise Applications 2016 and to its transportation management system and enterprise asset management platform. Santa Cruz, the second phase of the company’s Project Channel Islands user experience initiative, is available to early adopters running on 2015 and 2016 versions of Cloud ERP. […]

Businesses see big benefits to offering individualized customer and employee experiences but struggle to deliver them, according to an Oracle survey of 300 C-level executives across 10 industries. In the health care industry, for example, 70 percent of organizations surveyed noted that budget and cost constraints are hindering them from delivering more individualized services, with […]

The average doctor’s appointment experience, from self-diagnosis to follow up, fails to meet today’s consumer standards for convenience, information and speed, according to a Sequence survey of more than 2,000 U.S. consumers. In addition to identifying points of stress for patients, the survey uncovered a need for more technology-driven consumer experiences, with 88 percent of […]

Lexmark announced the availability of Kofax TotalAgility 7.3, a unified platform offering omni-channel customer engagement and digital transformation across multiple use cases. Aimed at buyers driving digital transformation initiatives and digitizing business operations, from inbound information capture through outbound customer communications, TotalAgility orchestrates the multiple interactions critical to success in customer engagement. The platform provides […]

Big data analytics and marketing applications specialist Teradata announced the Communications Compliance Analytic Solution, an end-to-end platform for monitoring digital communications across an organization to detect suspect material. It applies multi-genre advanced analytics techniques, including machine learning, text analytics, pattern recognition, graph analysis and ad hoc analysis to create a predictive model that automatically screens […]

Mobile identity solutions specialist TeleSign announced the launch of TeleSign Behavior ID, which enables Web and mobile applications to measure and analyze a user’s behavioral biometrics in order to provide continuous authentication. The platform is designed to provide authentication even after the user has been verified with traditional security measures such as passwords. The product […]

The SAP Corporate Social Responsibility team and SAP partner Streetfootballworld are bringing the KickApp Cup app development marathon to six SAP Labs locations around the world. In each location, SAP colleagues from the products and innovation organization work together with young football (or soccer, as it is known in the United States) players in small […]