Michelle Maisto

About

Michelle Maisto has been covering the enterprise mobility space for a decade, beginning with Knowledge Management, Field Force Automation and eCRM, and most recently as the editor-in-chief of Mobile Enterprise magazine. She earned an MFA in nonfiction writing from Columbia University.

Security Concerns, Cloud Adoption Top of Mind for Health Care IT Pros

Security Concerns, Cloud Adoption Top of Mind for Health Care IT Pros A new health care IT study revealed a transition to the cloud; IT as a revenue driver; and the need for compliance and cyber-security to go hand-in-hand. Health Care Moves to the Cloud “Healthcare decision makers are slowly but surely becoming more open […]

Salesforce Debuts Lightning Snap-ins for Multi-Channel Support

Salesforce.com has introduced Service Cloud Lightning Snap-ins, in its latest effort to emphasize “the customer” in customer relationship management. The Snap-ins are software development kits (SDKs) that can be dropped into an app or Website to provide connected, personalized, friction-free service across any device. “Customers are moving between different apps, different devices—we don’t really even […]

Facebook to Thune: Analytics Show No Bias in Trending Topics

Facebook continues to address allegations that its editors showed political bias by keeping right-wing topics out of its Trending Topics section. On May 23, Facebook General Counsel Colin Stretch responded to questions from U.S. Senate Commerce Committee Chairman John Thune and published a blog post about the letter. Stretch reiterated sentiments shared by Facebook CEO […]

Tech’s Problem Is Bias, Not Qualified Candidates: Report

The high-tech industry famously faces a shortage of qualified labor. However, according to a “Diversity in High Tech” report from the U.S. Equal Employment Opportunity Commission (EEOC), that shortage would be far less dramatic were U.S. tech firms to hire all qualified candidates, rather than mostly just white men. While there is some truth to […]

Resource Constraints, Social Media Pose Compliance Challenges: Study

When it comes to financial compliance, communications supervision is more important than ever, but resource constraints present a challenge—and then there are the ever-expanding communications channels that employees are using. For example, in April, WhatsApp took a page from the Apple playbook and announced that every message sent through its app is protected with “full […]

SAP SuccessFactors to Address Workplace Bias, Gender Diversity

Diversity and gender equality are proven business advantages. According to a McKinsey Global Institute report, advancing women’s equity could add $12 trillion to the global GDP. But addressing such issues has been about addressing human biases—an imprecise, flawed and slow process. At its 25th annual Sapphire conference, SAP announced plans to speed that process and […]

Facebook, Conservative Leaders Discussed Bias Accusations

Facebook hosted more than a dozen leading conservatives at a meeting on its campus May 18, to foster conversation about its policies and practices, particularly concerning the content in its “Trending Topics” section. “Trending Topics” is a small box on the right column of the site when it’s viewed on a PC. “We’ve built Facebook […]

SAP Talks Up Customer ‘Empathy,’ Unveils New Products at Sapphire Now

SAP has made a number of announcements from its 28th annual Sapphire Now conference in Orlando, Fla., which kicked off May 17 and runs through May 19. Much of what SAP has said thus far relates to integrating the hodgepodge of applications and services that businesses use and making them accessible from the cloud, as […]

Meet the Origami Robot That You Swallow: MIT Research

Robots are performing any number of jobs that humans used to do. Increasingly, that includes surgery; soon, it could be surgery performed by teeny, tiny robots, swallowed by patients. At the IEEE International Conference on Robotics and Automation in Stockholm May 16-21, Daniela Rus, director of MIT’s Computer Science and Artificial Intelligence Laboratory (CSAIL); Steven […]

SAP RealSpend Provides Real-Time Budget Information

SAP has introduced RealSpend, a mobile application that provides line managers and others with real-time budget and spending information, by pulling data from their financial reporting systems. This is the first time SAP’s budget-planning software has been offered as part of its HANA Cloud Platform, its platform-as-a-service technology that supports countless third-party applications and enables […]