Mel Duvall

The Wharton School of the University of Pennsylvania wages an ongoing battle with Harvard University, the Massachusetts Institute of Technology, Stanford University and the nations other top business schools for the best and brightest students and professors. But over the last four years, Wharton has also managed to transform its rivals into paying customers. The […]

As little as a year ago, the new breed of companies known as Internet systems integrators bristled at any suggestion that they bore a resemblance to the Big 5 consultants. Now it appears they are scrambling to remake themselves in the image of the very same staid organizations they once ridiculed. Consultants such as Scient, […]

With nearly 2,000 stores worldwide, Sunglass Hut is a global purveyor of cool. In this fashion business, putting the right shades in the right store at the right moment is critical. Using business intelligence software from Brio Technology, the retailer has increased visibility into its front-line operations and customer preferences. “We know were pushing the […]

The use of internet exchanges continues to march into the mainstream, with cigarette manufacturer Brown & Williamson Tobacco launching a project to exchange orders with thousands of its wholesalers. The Louisville, Ky., company took the wraps off a project it began last fall to create a Web-based ordering system, so its wholesalers across the U.S. […]

As the profile of the Internet rises, corporations are apt to put one executive in charge of driving online initiatives. In many instances, the chief information officer or another technical manager is put on point. But, in other cases, companies are tapping executives from sales, marketing, customer service or other aspects of the business. Those […]

In his role of chief information officer at Delta Air Lines, Robert DeRodes oversees a staff of 2,400, making sure the airlines computer systems function smoothly. He must also work with Senior Vice President for eBusiness Vincent Caminiti to implement Deltas electronic commerce initiatives. DeRodes spoke with Section B Editor Mel Duvall on how he […]

A label exists for just about every new form of internet service to come along, from application service providers, to hosting, managed service provider, e-customer relationship management, Web systems integration, e-logistics and e-fulfillment. But Joel Ronning refuses to be pinned down by any of those categories. Ronning, CEO of Digital River, says he is creating […]

Frank Urbaniak has the weight of 80,000 employees and a 142-year-old institution on his shoulders. The vice president of information systems program management at Great Atlantic & Pacific Tea, better known as A&P, is helping to implement a massive new supply chain system throughout the companys 750 stores and with its hundreds of suppliers. The […]

In this period of layoffs, disappointing stock prices and musical-chair executives, its difficult to find a company that can instill a fierce sense of loyalty in its staff. At Sitara Networks, however, loyalty and pride in the company is a common thread among its 180 employees. Sitara, a provider of systems to ensure quality of […]

The economic downturn is taking no prisoners, hammering away at the very companies that thought they could coast through a recession. It wasnt long ago that business-to-business (B2B) software companies, such as Ariba, Commerce One and i2 Technologies, boasted that they would be able to ride out a downturn because their software did what companies […]