Mel Duvall

Americas Internet and cyber infrastructure have become such a critical backbone for the exchange of information, that any major disruption could have significant economic and security repercussions. The report, issued on June 23 by the Business Roundtable, a group comprised of chief executives of 160 of the countrys largest companies, calls on the federal government […]

SAP still brings home more dollars from its CRM software business than anyone else, but Oracle is closing in on the German giant. Last year, SAP was the top vendor by revenue in the customer relationship management category with about 26 percent of the market, followed by Siebel with 17 percent and Oracle with 6.4 […]

The revolving door at software giant CA, formerly Computer Associates, continues to spin, this time with the companys head of worldwide sales departing. The Islandia, N.Y.-based company, whose products help businesses manage large computer installations, said on June 5 that Gregory Corgan, executive vice president of worldwide sales, was leaving the company. In May, chief […]

images/bl_spacer.gif How—and why—does the Federal Reserve chairman decide to raise interest rates? By analyzing statistical indicators and raw data on the health of the U.S. economy. By pulling together reports of the Fed, governors and bank presidents. Then, by tossing in anecdotal insights—real-time information—from hubs of U.S. manufacturing, distribution, retailing and financial activity. Add 25 […]

Bill OConnor knew something was wrong when he was summoned to the chief executives office at Zarlink Semiconductor in April 2001. The economic downturn, in particular the collapse of the technology sector, had hit the Ottawa-based chip manufacturer hard. Revenues had fallen by nearly half from the previous years levels. Red ink was staining the […]

On Dec. 6, 1989, Marc Lepine walked into the University of Montreals engineering school and fired a semi-automatic military rifle at every woman he saw. Before turning the rifle on himself, Lepine shot 27 women. Fourteen died. Public outrage to the massacre, the worst in Canadian history, set off a series of events, leading to […]

A foul-up at RBC Financial Group, Canadas largest bank, stifled payroll deposits and left as many as 10 million customers uncertain of their bank account balances in June, 2004. That has prompted an internal review of the banks technology and processes, and will likely result in millions of dollars in damages. The problem, which took […]

A foul-up at RBC Financial Group, Canadas largest bank, stifled payroll deposits and left as many as 10 million customers uncertain of their bank account balances last month. That has prompted an internal review of the banks technology and processes, and will likely result in millions of dollars in damages. The problem, which took close […]

Every inch of grass at the southwest corner of the City of Palms Park in Fort Myers, Fla., lay flat after dozens of hard-core baseball fans had braved a night of sleeping bags and fire ants to snag the few remaining standing-room-only tickets for a spring training contest between the Boston Red Sox and the […]

/zimages/5/17485.gif Wal-Mart only began selling groceries in 1988. Now it sells $56 billion of foodstuffs and household goods in its supermarkets every year. That makes Larry Johnston an underdog. The alumnus of the fabled Jack Welch era of General Electric management aims to make Albertsons, with “just” $36 billion in revenue, the nations greatest grocer. […]