Larry Dignan

Amid all the commotion about onshore, offshore and nearshore offshoring, you may want to become a “CRO” next. Its a position that will be needed inside an organization, no matter where work is performed. CRO is short for Chief Resource Officer, a title coined by the Outsourcing Institute of Jericho, N.Y. The CRO will be […]

An international flight en route to the United States is delayed after a five-year-old passengers name matches a name on a terrorism watch list. The Department of Agriculture euthanizes a herd of 450 cattle because it cant track the individual cows that came in contact with one infected with Mad Cow disease. An electronic system […]

You cant put a radio tag on a can of soup. Thats just one technical tidbit Campbell Soup Co. is digesting as it investigates using so-called smart labels to better track its products from factory to retail outlet. It affects how Campbell will find a suitable way to put metallic tags on all its products–to […]

In October and early November, Ernylee Chamlee monitored fire officials moment by moment, as they called in air tankers, trucks and manpower to fight wildfires raging in Southern California–from her desktop computer in Sacramento. Chamlee is staff chief of operations, command and control for the California Department of Forestry and Fire Protection (CDF). She is […]

For Paul Zazzera, chief information officer at Time Inc., 2004s technology budget is going to look a lot like 2003s: Flat. Zazzeras budget, which serves the flagship magazine division at sprawling media giant Time Warner, will feature a few high-priority projects such as updating Times classified-advertising system. Whether he undertakes a lot of other projects […]

The Microsoft Office 2003 launch on Oct. 21 included plenty of proclamations from chairman and chief software architect Bill Gates and other honchos about how the new suite of word-processing, mail and presentation software can enhance productivity. But the most interesting item may be a white paper by Microsoft that tries to measure (and market) […]

Thaddeus Arroyo, Chief Information Officer for wireless carrier Cingular, is preparing for what could be a six-week sprint to meet a regulatory mandate. Wireless local number portability, known as WLNP, will allow customers of the 100 largest carriers to take their phone numbers with them if they choose to switch their allegiance. The deadline: Nov. […]

There are two kinds of executives: The business-savvy manager who uses technology and the technologist. Before long, the latter will become extinct. “The day of the technology bureaucrat is over,” says Ken Bohlen, executive vice president and chief innovation officer at Textron, a conglomerate that includes Bell Helicopter and Cessna Aircraft. “Any CIO who hasnt […]

For Bob Travatello, the benefit of complying with Sarbanes-Oxley is calculated in prison time: “The ROI is keeping my CEO and CFO out of jail.” Travatello is chief information officer for Blue Rhino, a Winston-Salem, N.C., provider of propane gas cylinders for backyard grills. Like counterparts at every public and many private companies, he plans […]

/zimages/7/17485.gif In effect, Pat Gambaro began planning for this day in 1993. This month he is coming home, to new offices with a state-of-the-art trading floor for the New York Board of Trade (NYBOT), where Gambaro serves as chief operating officer. The exchange was scheduled to move back to downtown New York over Labor Day […]