John S. McCright

Tackling storage A new blade server from First Internet Appliance Inc., better known as FIA Storage Systems, is designed for use in network-attached storage devices. Vertical markets targeted The FIA Naked Mini server, introduced this month, is being targeted for resellers and systems integrators in vertical markets such as government, education, financial services, telecommunications and […]

Agilent Technologies Inc. plans to roll out a handheld network analyzer early next month that will bring network performance monitoring, if not to the masses, then at least to a broader slice of IT support staff. The FrameScope 350 handheld network analyzer lets support staff, network installers and service providers verify the performance of key […]

Covia Technologies Inc., Closedloop Systems Inc. and UpShot Corp. are making partnerships or software enhancements related to their respective CRM offerings aimed at giving companies a better handle on managing customer interactions. The goal of these moves is to make it easier for sales representatives and their managers using the customer relationship management software and […]

Altiris Inc. earlier this month at Comdex in Las Vegas introduced an upgrade of its Client Management Suite that provides full desktop life cycle management. Altiris Client Management Suite Version 5.5 is the first full integration of the Lindon, Utah, companys desktop deployment technology with inventory capabilities acquired with Computing Edge last year and the […]

iWay Software, which makes prebuilt integration products, this month rolled out more than 140 adapters for Microsoft Corp.s BizTalk Server 2000. The new products, which extend Microsofts already large library of BizTalk adapters, will allow customers to deploy BizTalk in conjunction with applications from such companies as Siebel Systems Inc., Oracle Corp., PeopleSoft Inc., SAP […]

NEWTOWN SQUARE, Pa.–SAP AG is looking to open up its R/3 enterprise software suite with tools designed to let developers integrate SAP-defined business processes with those of third-party applications. For starters, the company is planning to release a new version of its Application Development Workbench by the end of next year that will enable corporate […]

As some corporations investigate streaming video communications to reduce employee travel, they are getting new options from e-StudioLive Inc. and SoftonNet Inc. e-StudioLive this week will introduce CommuniCast, an upgrade to its enterprise Webcasting system that officials said enables companies to produce and deliver multimedia presentations to employees, dealers and customers at a fraction of […]

New software from Witness Systems Inc. enables companies to monitor the customer self service pages on their Web sites. With eQuality Discover, which will be introduced on Thursday, IT managers can set up a system to record, playback and analyze individual customer sessions using a self-service Web site. Customer service and marketing managers can use […]

Ariba Inc. and Commerce One Inc. were the stars of the business-to-business world last year when seemingly every company was looking to join an industry consortium and throw up an online marketplace. Now that the fever has cooled, the two companies are hemorrhaging money, as shown by their recent earnings reports, and find themselves looking […]

Orbital Software tomorrow will roll out an upgrade to its Organik knowledge management software that officials said will enable workers involved in research and development to more effectively share their expertise. Organik 3.2 enables companies to create electronic communities in which participants can locate, capture and share their expertise through a portal or browser interface. […]