John S. McCright

EDS Scores in PLM Arena

Electronic Data Systems Corp. is making a name for itself in the PLM software world with a trio of partnerships and a software release that unites the offerings of two product life-cycle management developers it acquired. EDS late last month announced Unigraphics NX, which enables development of applications to cut the time it takes to […]

Informative Taps Customer Feedback

Informative Inc. next week will roll out a version of its c-Feedback Suite of customer relationship management software that company officials said would enable businesses to more effectively use customer feedback. c-Feedback captures, analyzes and distributes customer feedback to financial services, consumer goods, technology and media companies. Specifically, the software gathers customer input from surveys, […]

Microsoft Should Go Modular

Microsoft may be huffing and puffing about the latest proposal to force it to offer a modular version of its Windows operating system, but I think in the long run such a move could be beneficial to both consumers and Microsoft. Attorneys General from nine states and the District of Columbia early this week filed […]

Trigo Manages Product Info For The Enterprise

Trigo Technologies Inc. is enhancing its flagship software suite to help manufacturers and distributors author and manage product information across the entire enterprise. Trigo Enterprise 3.0, which the Brisbane, Calif., company will begin shipping next week, goes beyond its business-to-business e-commerce roots to provide a scalable repository from which to distribute up-to-date information on hundreds […]

Hosted CRM: Has Its Time Come?

Farm it out or grow your own? Its the eternal question, the answer to which has gotten a little harder to figure out in the customer relationship management space as of late. Two companies that have offered hosted CRM solutions are transitioning away from that business. eConvergent, which built a reputation by hosting packages of […]

Groove Adds Sales, Operations Muscle

Peer-to-peer software bellwether Groove Networks Inc. has brought in a couple of seasoned IT industry executives to bolster the business side of its operations. The Beverly, Mass., company today announced that Chuck Teubner is joining the company as president and chief operating officer. He will manage the day-to-day operations of the 240-person company and report […]

Telematics Is Still Just Around the Bend

If you are looking to zoom down the highway with a load of really cool telematic gizmos in your car there are plenty to hook into. But if you want to connect your companys services or sell your companys products via telecommunications-enabled computers in automobiles, get ready for a long ride. It appears that the […]

Genuity CEOs Dot-Bomb Lessons

NEW YORK–When Paul Gudonis talks about the bursting of the Internet bubble, he knows what he is talking about. As chairman and CEO of network services and hosting provider Genuity Inc., Gudonis had a front-row seat in the dot-com boom and the dot-com bust. His company (which in a previous incarnation as BBN created ARPANET, […]

Helping Legal World Stay on Top of Cases

Elite Information Systems Inc. and Plumtree Software Inc. are each readying platforms for the legal world that combine portal and document management technologies. Document management has long been a key IT tool for law firms, which typically produce mountains of documents. But even with document management software, giving broad access to those documents on a […]

Carrying on Speech Vision

ScanSoft Inc. thinks it can make a success with speech recognition where Lernout & Hauspie Speech Products N.V. could not. ScanSoft, which has developed digital imaging software, last week bought most of the remaining technology business of L&H, which is going through bankruptcy. For a stock and cash package valued at $39.5 million, ScanSoft, of […]