John Pallatto

There is no use in crying big crocodile tears about Borlands decision to sell off its integrated development environment tools in favor of new business strategy focused on software lifecycle management and testing. The cold, hard business facts are that if Borland wants to survive and keep growing it has to make this move, as […]

SAP, one of the last major holdouts from the on-demand application market, has finally announced an online customer relationship management service, called the SAP CRM on-demand solution. SAP is describing its on-demand CRM application as a hybrid system that will provide an “isolated tenancy” model that combines the high availability and lower security risks of […]

SAP,one of the last major holdouts from the on-demand applications market, on Feb. 2 finally announced an online customer relationship management service called the SAP CRM on-demand solution. SAP described its on-demand CRM application as a hybrid system that it will provide on an “isolated tenancy” model, which it said combines the high availability and […]

Salesforce.com CEO Marc Benioff said that ending the outages that have hit users of its Web-based CRM (customer relationship management) application service is a matter of “shaking out” the companys new $50 million data center. Speaking at a Merrill Lynch & Co. Inc. IT services and software conference in Las Vegas, Benioff said that Salesforce.com […]

Salesforce.com has hit a couple of speed bumps in its drive to prove that an on-demand software company can be just as successful and—more importantly—just as effective as companies selling software thats installed on premises. The company has confirmed two services outages, one lasting nearly 6 hours on Dec. 20 that affected most of its […]

Oracle Corp. and Sun Microsystems Inc., perennial allies in the competition against IBM and Microsoft Corp., reaffirmed Tuesday that they will continue to work together in the development of Java applications and in marketing Oracle software. Sun CEO Scott McNealy started Tuesdays “town meeting” session for media and employees at Oracle headquarters by dispelling rumors […]

Salesforce.com confirmed that it experienced a “minor interruption” Thursday of its hosted customer relationship management application service in the Europe, Middle East and Africa regions. However, the interruption occurred “in the middle of the night there, and we are not aware of customer issues,” resulting from the outage, Bruce Francis, the companys vice president of […]

At first glance it would seem to be out of character for Microsoft to spend many billions of dollars to buy out a company like Yahoo rather than continue with its dogged strategy of building up its MSN search portal to challenge the dominance of Google. But that doesnt mean that it wont happen, and […]

People love labels, especially marketers. Labels help people wrap ideas, products and markets into neat packages that are easier to understand. Things that are easier to understand are also easier to sell. But labels can also be arbitrary and artificial, which render them useless for helping people understand what a specific technology or a product […]

Salesforce.coms daylong outage Tuesday was caused by “an extremely rare, undocumented bug” that neither the company nor its database vendor had ever seen before, a company executive said Thursday. There was no indication that the outage was caused by a lack of capacity or scalability in Salesforce.coms IT architecture, said Bruce Francis, the companys vice […]