Evan Schuman is the editor of CIOInsight.com's Retail industry center. He has covered retail technology issues since 1988 for Ziff-Davis, CMP Media, IDG, Penton, Lebhar-Friedman, VNU, BusinessWeek, Business 2.0 and United Press International, among others.
For years, American technology leaders have gotten used to seeing the United States no longer globally technologically dominant. But nowhere is that lack-of-dominance more pronounced than with cell phone technology. Whether it’s interacting with digital signage, communicating with stores about inventory or paying for products directly with phones embedded with RFID (radio-frequency identification) chips, cell […]
Julie Roehm, the onetime Wal-Mart marketing chief who said she was improperly fired and counter-charged that Wal-Mart CEO H. Lee Scott extorts discounts from suppliers, issued a statement late Friday that she was giving up. In her statement, which is now a leading contender for the “What did you expect would happen?” awards, Roehm said: […]
Pay By Touch, which has made a major push in point of sale biometric payments, is backing off that business, according to a report in the current issue of The Nilson Report, a major payments newsletter. “Pay By Touch has shifted its focus away from being a company that provides biometric-based payments at the point […]
With contactless payment leading the way, the market for smartcards is expected to hit $1.42 billion by 2011, up from about $472 million today, according to a report published this week by RFID analyst firm Venture Development. “As smartcards continue to penetrate applications such as contactless payment, ticketing, security/access control, and e-government, the need to […]
Creating what amounts to a private version of video-sharing site YouTube, Best Buy is launching a video sharing service the week of Nov. 5. It differs from YouTube in that customers have a much smaller audience and that they have to pay. In the reversal of age-old television advertising pricing models, Best Buy wants more […]
The influence of social networking sites on e-Commerce has been overblown and such sites have very little influence on purchases, according to a report the week of Nov. 5 from JupiterResearch. “There has been a lot of talk about social shopping,” said Patti Freeman Evans, the report’s lead analyst. However, that talk hasn’t translated into […]
Visa fined TJXs card processor $880,000 last summer, and said it would continue to fine the retailers card processor $100,000/month, for TJXs role in the worst data breach in the payment industrys history, according to documents filed in federal court Oct. 26. As the class-action lawsuit by various banks against TJX continues, documents and details […]
Sixty-five percent of the nations largest retailers are now compliant with the industry-standard Payment Card Industry Data Security Standard, Visa reported Oct. 24, up 81 percent from December 2006 and 63 percent since July. Although the numbers do show a sharp increase, they also reflect the fact that 35 percent—more than 1 out of every […]
A school for diplomatic nuance, MasterCard aint. (My apologies for using the never-correct word “aint,” but every so often, a journalist blogger must set aside rules of grammar for what simply feels right.) Recently, MasterCard issued a statement in reaction to a National Retail Federation proposal that retailers should no longer be required to store […]
Citing new information about the TJX data breach, attorneys suing the clothing retail chain amended their complaints on Oct. 25 and want a jury to evaluate TJXs security professionalism. New details that emerged from documents filed in federal court Oct. 25 include: A TJX consultant found that not only was TJX not PCI-compliant, but it […]