Evan Schuman

When eWEEK.com recently reported some of the problems that Cingular has been having selling and supporting data after its merger with AT&T Wireless, some Cingular officials said it was not the typical experience of its data-buying customers. Although that may be true, e-mail and postings from eWEEK.com readers certainly suggests that the experiences we had […]

On paper, it certainly must have looked like a “cant lose” situation. Two major industry events happened and they both pointed to an obvious move: Cingular should be aggressively pushing data. Just about one year ago, Cingular announced that it would be buying AT&T Wireless for $41 billion, creating the nations largest cell phone operation. […]

Years ago, I was talking with the CEO of a major privately held consumer products company. He casually mentioned that he would never again work for a publicly held company. Asked why, he said, “For the life of me, I cant think why I would want to publicly air all of our mistakes if I […]

Credit card companies, through consumer promotions and lower fees for retailers, have been whittling away at the last few cash-friendly refuges. And as though George Washington needed even more disrespect to be heaped upon his picture on the one-dollar-bill, contactless payment systems are now helping to take the green out of greenbacks. Contactless payment systems […]

In the middle of Albuquerque, N.M., sits a 170,000-square-foot chunk of land that is slated to be the site for a new kind of retail store: one where customers can buy a weeks worth of groceries without ever having to set foot outside their car. On paper—and, thus far, thats the only place this grocery […]

In the early Web days, all that an e-commerce site developer/programmer needed to worry about were operating system version and browser. Worst-case scenario: They could create different full versions of their sites for Mac or Unix, Netscape or IE. With just about a dozen or so versions of the site and programming to detect which […]

As Chinese consumers suddenly start to embrace the retail store, orders for point of sale systems are soaring, according to a new study from IHL Consulting Group. IHL is projecting that Chinas accelerating 20 percent annual growth rate last year will catapult it this year beyond the POS sales of Germany, which is Europes largest […]

With a craving for broiled salmon, Jane quickly sifted through her spice cabinet only to find that her bottle of dill weed was nearly empty. With a few clicks on her Bluetooth-enabled PDA, she updated her Web shopping list with the dill, and a window opened onscreen suggesting a new salmon recipe. It looked good, […]

Controlling how people listen to a song on a CD is as easy as humming compared with controlling how 70,000 people every day navigate an e-commerce site, executives at Tower Records have discovered. Like every other e-commerce outfit, Towers Web team makes a long list of assumptions about how people will interact with the site […]

As retailers prepare to migrate from bar codes to RFID, upgrade POS systems and accept wireless input from a wide range of new payment devices, its critical that they know that data points mean the exact same thing at all points on the supply chain. With that goal in mind, a key retail technology standards […]