Eric Lundquist

Heres an example of business intelligence that BI vendors dont talk about too often. A person calls an 800-number at a telecommunications carrier for help on billing questions. Maybe the person has exceeded his or her allotted minutes, made calls outside the service network, or didnt realize that calls from Canada to the United States […]

What do the sun, dust and shipping containers have in common? All three objects were in the news for their application toward controlling the costs of IS, expanding the definition of IS and making information as easy to set up as, well, hauling around a shipping container. Google last week announced its intention to outfit […]

When I wrote a piece on my experience installing (or trying to install) Internet Explorer 7 on my IBM ThinkPad, I expected a strong response from both the pro-Microsoft and the pro-Firefox parties. I wasnt disappointed. However, there was some useful input. Read to the bottom of this article to find out how one reader […]

What are the biggest concerns among CIOs for the data center in 2006? The Gartner Group in its 2006 survey of IT executives gives the following four as the top of the list. 1. Business Continuity & Disaster Recovery 2. Virtualization Directions & Technologies 3. Server & Storage Consolidation Trends 4. How to Run an […]

BOSTON—Id read the reviews of Microsofts Internet Explorer 7.0 and even the eWEEK analysts liked it. I decide that no longer should I only be loyal to Firefox, that Ill forgot all those creepy viruses that used to sneak on my computer from IE and Ill download and upgrade to Microsofts new version of its […]

CIOs and IT managers should stop thinking of the data center as a place and start seeing it as more of a process. The idea of a data center as an enclosed, climate-controlled room where all of a companys computing takes place is being replaced by the concept of virtual data centers that draw on […]

Attendees at gartners Symposium/ITxpo Oct. 8-13 in Orlando, Fla., probably didnt need any added emphasis that consumer technology has been outpacing business tech, but they got a $1.65 billion reminder anyway. That reminder was the $1.65 billion acquisition of video site YouTube by everyones favorite search site, Google. The acquisition came on the same day […]

Want to buy one of those new Treo 680s? Figure on spending $199. Maybe a little more, but I doubt it. In one of the stranger press conference events of late, Palm President Ed Colligan at the Treo 680 introduction at the DigitalLife show (full disclosure: a show put on by our parent company, Ziff […]

ORLANDO, Fla.—If this is October, it must be time to truck down to Orlando to hear warnings, opportunities and forecasts from the Gartner analysts. All those elements were present as the annual Gartner Symposium/ITxpo got underway here on Oct. 9 The big theme this year for business IT was the need for techies to get […]

Last week was noteworthy for new products and new technologies. The DemoFall conference lived up to its name by providing a stage for products ranging from mobile music devices to social network sites, and the MIT Emerging Technologies Conference introduced new technologies from the nanotech world to new computer security concepts. eWEEK covered both events, […]