Eric Lundquist

Michael Dell has promised a wide-ranging, top-to-bottom housecleaning and restructuring to get his namesake company back on track. That is all well and good, but maybe he should share a plate of ribs in Austin with a company that, by putting some smarts in power supplies, could help Dell and help the tech industry as […]

This year along with March Madness basketball and the start of the baseball season is the apparent start of open season on CIOs. The years first bash comes from “Long Tail” author Chris Anderson. His Feb. 27 blog posting unloads on CIOs, the CIO position in companies and much of traditional corporate IT. You can […]

Michael Dell has promised a wide ranging, top to bottom house cleaning and restructuring to get his namesake company back on track. That is all well and good, but maybe he should share a plate of ribs in Austin with a company which by putting some smarts in power supplies could help Dell and help […]

The day after a computer glitch resulted in a 70-minute period when no one seemed to know where the Dow Jones industrial average was headed, only to see it drop nearly 200 points in a matter of seconds once reporting was resumed, I was having a much better day than the IT folks at Dow […]

Ray Ozzie was hailed as the oracle of the web when he was named Chief Software Architect last June , a title that had been held by Microsoft founder Bill Gates. A favorite of Bill Gates, Ozzie was championed as the techie that would drive Microsoft to the always on nirvana where Google was ensconced […]

Many thanks to the readers who responded to my 10 tips for Michael Dell column that ran online. While some of you argued with suggestions regarding the consumer business, laptops and so on, all agreed that Dell has to focus more on customer service. That makes sense: If you cant keep your current customers happy, […]

RSA Securitys annual security conference is being held this week in San Francisco. Its the first conference since the company was acquired by EMC. The company has always maintained an arms-length relationship with the conference, and I hope that will continue under the new corporate parent. It seems like a good time to step back […]

It was a tag team made for computer success that suddenly went to Dell. In July 2004, with the naming of Kevin Rollins to the CEO job at Dell, the Mike Dell and Kevin tag team was championed as inseparable and unbeatable. Michael Dell, the boy wonder who started the company out of a dorm […]

Hacked to the Maxx: It would be tough to come up with a more distressing start-of-year hacking story than the data breach at TJX Companies, parent company of T.J. Maxx and other retail outlets. As our story by Senior Writer Matt Hines explains, “TJX officials said that outsiders were specifically able to gain access to […]

Do you remember Apples Newton? It was going to be everything you wanted a PDA to be. It could recognize your handwriting. In fact, the term PDA was coined by then-Apple CEO John Sculley (at least according to Wikipedia). The Newton would help you organize your life. But, alas, the Newton was too big, too […]