Ellen Muraskin

One of the simplest, clearest cases for VOIP Ive ever heard was made in the retail environment and had to do with distributing the customer-service workload among physically separated personnel. Its a case study Ive written up many times, featuring many different vendors. It goes like this: A chain of stores/restaurants/beauty salons is spread across […]

Lucent Technologies has agreed to acquire Telica, which makes the PLUS line of high-capacity voice-over-IP (VOIP) media gateways, signaling gateways and softswitches, aka media gateway controllers. Telica Inc.s line in some ways complements, and in other ways overlaps, Lucents own Accelerate portfolio for large-scale, carrier VOIP networks. To enterprise IT and telecom managers, Lucent Technologies […]

Sales of IP PBXs have risen 10 percent over last quarter, according to a quarterly study compiled by Infonetics Research. Worldwide revenue in this category totaled slightly more than $87 million in the first quarter of 2004. The San Jose, Calif., market research firm expects this figure to top $899 million by 2007. Worldwide IP […]

Tandberg ASA, an Oslo, Norway-based maker of videoconferencing endpoints and conference bridges, announced this week that it is acquiring Ridgeway Systems & Software, based in Reading, England, for $16 million. Ridgeway Systems & Software Ltd., which had offices in West Long Branch, N.J., and Austin, Texas, before waves of downsizing in 2003, sells servers and […]

I assured readers with my first column that my job here is to report on VOIP, not to praise it. Which is why Im just as eager as anyone to get a read on the potential seriousness of the Cisco IOS source code theft and its implications for the reliability of IP-based communications. As reported […]

VoIP Rental, a company that leases voice-over-IP infrastructure elements to carriers and large enterprises, has expanded its range of products to include a new component category and provider: session controllers, supplied by NexTone Communications. The move reflects the growing need among VOIP users to cross network borders, mediating between networks of differing signaling protocols, and […]

Jonathan Rosenberg, PhD, the chief technology officer Dynamicsoft, a telecommunications infrastructure vendor based in Parsippany, NJ, is co-author of the Session Initiation Protocol standard, one of the underpinnings of Voice over Internet Protocol telephony. He was recently named as a member of the Internet Architecture Board, the technical body tasked with providing oversight of the […]

Jim Louderback was laying down the gauntlet and challenging me, his newly minted VOIP/Telecom topic center editor, when he wrote “Security Holes Make VOIP a Risky Business.” But he flings his glove upon some incorrect assumptions. First, he appears to be mixing up the hobbyists early adoption of Voice-over-the-Internet with the more sober, secure, and […]