David Needle

Salesforce is building out its portfolio of cloud services with several announcements made at its Connections conference in Chicago on June 13.  Among these are the CRM giant’s B2B Commerce, a new service that’s part of its Commerce Cloud that’s designed to help companies create the same kind of rich branded e-commerce experience for business […]

The latest version of the Oracle Cloud Platform released June 13 features a range of built-in autonomous capabilities, including the Oracle Mobile Cloud Enterprise, Oracle Data Integration Platform Cloud, and Oracle API Platform Cloud. These new features builds on the software giant’s introduction last fall of its Autonomous Database, a self-monitoring system that automatically finds […]

SAN FRANCISCO—Logitech has announced a new conference room camera and a new release of the company’s RightSense conference system software that are designed to improve the meeting experience with better audio and video features. Logitech has taken a different approach in how the conference room technology is deployed in its Logitech Rally audio and video […]

PLEASANTON, Calif.—Despite operating in the shadows of larger enterprise software-as-a-service competitors such as Microsoft, Salesforce and Google, Zoho has managed impressive customer growth for its well-regarded Zoho One application suite.  The jump from last year when it had 25 million users to more than 35 million a year later is notable as is the fact […]

SAN FRANCISCO—You may never have heard the term “middle office” before, but Apttus is hoping its new Omni Middle Office Platform makes the term as familiar to enterprises as back-office Enterprise Resource Planning systems and “front office” Customer Relationship Management. At the company’s Apttus Accelerate conference here on May 15, Apttus described how Omni provides […]

SANTA CLARA, CALIF. —Advanced Micro Devices got the strongest support from enterprise PC makers ever for its new line of Ryzen processors with officials from Dell, HP and Lenovo all on hand for the product launch at the chipmaker’s headquarters here.  Introduced a year ago, Ryzen has already been adopted in a range of consumer […]

REDWOOD SHORES, CALIF. – Oracle has made several additions to the Autonomous Database it announced with great fanfare at its Oracle OpenWorld conference October 2017.  Kicking off its third Media Day of the year, Oracle announced the availability of Oracle Autonomous Analytics Cloud, Oracle Autonomous Integration Cloud, and Oracle Autonomous Visual Builder Cloud. The Autonomous […]

Are you paying too much for virtualized systems either on-premises or in the cloud? A new report by Control Up tracked the performance of over 140,000 servers and found significant amounts of CPU and memory capacity were under-utilized. It’s not a huge secret that data centers are over-provisioned because it can be expensive to suddenly […]

SAN FRANCISCO –New cyber-attack techniques are evolving that threaten computer systems that IT security administrators may have considered relatively safe. That was the message of a panel of SANS Institute cyber-security experts at the 2018 RSA Conference. For example, cloud computing is often lauded for its security and a way for companies to offload the […]

Salesforce.com is rolling out several new features to its Field Service Lightning service that are designed to help technicians work more effectively in the field and make it easier for consumers to get the service they need.  One of the new features, Snap-ins Appointment Management, helps companies quickly add self-service appointment scheduling to their website. […]