David Needle

HALF MOON BAY, Calif. — There isn’t much, if any, dispute that artificial intelligence will eliminate certain types of jobs done by humans, but experts here at the Techonomy conference at the Ritz Carlton Nov. 12 said the threat and solutions aren’t well understood. “We see AI changing 90 percent of the work people do, […]

SAN JOSE, Calif.—Intuit talked up its core accounting software for small business at the company’s annual QuickBooks Connect conference here Nov. 7, but it also discussed a new offering for midsize firms that is aggressively priced compared with NetSuite and other competitors. The cloud-based QuickBooks Online Advanced, released on Oct. 15, uses machine learning to […]

HALF MOON BAY, Calif.—Artificial intelligence is routinely touted at tech conferences and elsewhere as the “Next Big Thing” that is going to transform the customer experience and the ability of companies to better sell and market their wares. But there were also skeptical and cautionary notes sounded here, even from vendors, at the Connected Enterprise […]

Sales professionals don’t lack for technology solutions, but using them effectively and establishing customer trust are keys to keeping and maintaining customers. These are two of many insights from LinkedIn’s annual State of Sales report that surveyed more than 500 sales pros as well as 500 buyers in August 2018. “Relationships are still fundamental, but […]

As integration announcements go, the news from Adobe is quite significant. The software giant announced an integrated platform for e-commerce that combines Magento Commerce with Adobe Experience Cloud, a combination the company said will help make “every experience shoppable” by giving enterprises the ability to create engaging, personalized shopping experiences. The integration combines the content […]

Enterprise software giant SAP announced a major update to the SAP Data Hub at the company’s annual SAP Tech-Ed conference in Las Vegas on October 2. Described as an all-in-one data orchestration solution, Data Hub helps customers build, execute, orchestrate and govern flow-based pipelines and maximize the reuse of existing data developments while encompassing digital innovations. […]

How many ways can you say “project management”? While the responsibilities may be almost identical, one company’s project manager might be another company’s team leader or group leader. That might not seem like such a big deal, but from a human resources perspective it is. Workday found that common skills can have up to 20-plus […]

Dreamforce, Salesforce.com’s annual conference in San Francisco where it’s also headquartered, kicks off Tuesday, Sept. 25 with a major news announcement and a keynote address by CEO Marc Benioff later in the afternoon. The conference is expected to attract more than 170,000 people over its four-day run. Salesforce has been making a series of smaller […]

With companies accumulating customer data at an unprecedented rate, it’s getting harder to find and analyze the key trends and insights that could impact what products to make, where and when to sell them, and a raft of other development, distribution and marketing decisions. Adobe said it has a solution that will make these insights […]

CloudBees is bringing a set of products into a new CloudBees Suite that it said will help companies of all sizes streamline the software development process. The new software is set to be announced Sept. 18 at the company’s DevOps World / Jenkins World conference in San Francisco. Jenkins is the open-source version of CloudBees, […]