Anne Chen

About

As a senior writer for eWEEK Labs, Anne writes articles pertaining to IT professionals and the best practices for technology implementation. Anne covers the deployment issues and the business drivers related to technologies including databases, wireless, security and network operating systems. Anne joined eWeek in 1999 as a writer for eWeek's eBiz Strategies section before moving over to Labs in 2001. Prior to eWeek, she covered business and technology at the San Jose Mercury News and at the Contra Costa Times.

SMC Wireless Kit Offers Advanced Bridging

Until a few months ago, road warriors who wanted to go wireless in their hotel rooms needed to haul a full-size router around with them. Now, with SMC Networks SMCWTK-G Wireless Travelers Kit, users can untether themselves while on the road—up to a point. Released in August, the $99 SMCWTK-G is perfect for travelers who […]

Norton Hones PC Protection

Symantecs update of Norton AntiVirus makes this security staple even better at protecting PCs. Norton AntiVirus 2005, released in August, features Internet Worm Protection, the ability for users to quickly scan their systems before installation and improve defenses against spyware. NAV 2005 is priced at $49.95; an upgrade costs $29.95 after a $20 mail-in rebate. […]

Polycom Unplugs Meetings

Polycoms SoundStation2W lets organizations eliminate the clutter of cables by taking the conference room staple wireless. Released last month, the SoundStation2W uses secure 2.4GHz technology with voice encryption and provides as much as 24 hours of talk time via a lithium-ion battery. The base unit is priced at $699; an upgraded model with longer battery […]

Virtual PC for Mac 7 Makes a Connection

Microsoft Corp. may have acquired Virtual PC from Connectix primarily for its Windows versions of the software, but the latest Mac version makes it even easier for Apple shops to kiss PCs goodbye. Click here to read the full review of Virtual PC for Mac 7. 2 Microsoft Corp. may have acquired Virtual PC from […]

EZSurvey 2004 Professional

While it makes sense for most organizations to go with a product that will take the guesswork out of survey building, there are some enterprises that are looking for pure functionality. For those organizations, we recommend Raosofts EZSurvey 2004 Professional for the Internet Service Release 1. Click here to read the full review of EZSurvey. […]

SurveySolutions/EFM 1.1

Although Web-based solutions can easily handle most of an organizations survey needs, some enterprises need a flexible solution that can handle a variety of survey types. Click here to read the full review of Perseus SurveySolutions/EFM 1.1. 2 Although Web-based solutions can easily handle most of an organizations survey needs, some enterprises need a flexible […]

Inquisite 6.5

Inquisite 6.5 is the answer for organizations looking to roll out large-scale surveys. Click here to read the full review of Inquisite 6.5. 2 Inquisite 6.5 is the answer for organizations looking to roll out large-scale surveys. New management features in Inquisite 6.5 increase survey authors control over the delivery of surveys and the way […]

Web Survey Apps Get Good Response

The best way to find out how internal or external customers feel is to ask, and three Web survey applications reviewed by eWEEK Labs can make it relatively easy to effectively reach out to a large customer base. We evaluated three Web survey packages released this month: Inquisite Inc.s Inquisite 6.5, Perseus Development Corp.s SurveySolutions/Enterprise […]

Surveys Boost Satisfaction

IT managers at Reuters America Inc., in New York, are charged with meeting the companys technology needs, including support for 14,000 users. To help accomplish this, Troy Van Marter, director of CIO Service Delivery in the Americas, uses SurveySolutions Enterprise Web survey and portal software from Perseus Development Corp. to determine companywide satisfaction with the […]

Betting the Server Farm on Blades

As IT managers look for ever-more-efficient server hardware platforms, an increasing number are turning to blade servers. Although blades arent perfect for every situation—heat dissipation resulting from the density of a blade chassis continues to be of some concern, for example—IT managers who spoke with eWEEK Labs said they are generally pleased with the blade […]