Anne Chen

About

As a senior writer for eWEEK Labs, Anne writes articles pertaining to IT professionals and the best practices for technology implementation. Anne covers the deployment issues and the business drivers related to technologies including databases, wireless, security and network operating systems. Anne joined eWeek in 1999 as a writer for eWeek's eBiz Strategies section before moving over to Labs in 2001. Prior to eWeek, she covered business and technology at the San Jose Mercury News and at the Contra Costa Times.

Enterprise Security, Compliance Prove Hot Topics at Demo

SCOTTSDALE, Ariz.—Enterprises seeking new ways to secure their infrastructures and assets were rewarded Monday with introductions of new software and services at the Demo conference here. Like last year, Demo offered a proving ground for vendors trying to create a buzz around security and compliance technologies ranging from a single sign-on solution from Imprivata Inc., […]

MasterCard Cashes in on Web Services

Mastercard International Inc.s business is based on a guarantee that all its cardholders will have access to cash anywhere in the world. To fulfill that promise, the payment system, based in Purchase, N.Y., deployed a Web-services-based ATM location service that lets cardholders find ATMs in 210 countries and territories, regardless of whether theyre using a […]

IBMs HPR Reads More Than Web Pages

With 20/700 vision, one of my main concerns is whether Ill be able to surf the Web if my vision deteriorates with age. My worries have been allayed—to some degree—with IBMs Home Page Reader, a browser for the visually impaired. IBMs latest version, Home Page Reader 3.04, was released last month and costs $142 per […]

EMC Has Prescription for NBHN Storage Ills

Faced with managing 100TB of data on almost 100 dispersed application servers, the North Bronx Healthcare Network needed a solution to cure its storage ills. Three years ago, the Bronx, N.Y., health care network began deployment of a multitiered, hierarchical storage setup that has so far enabled NBHN to significantly reduce its required backup window—by […]

Acrobat 7.0 Eases Document Reviews

Adobe Systems Inc.s Acrobat 7.0 includes major enhancements that make it a compelling upgrade for organizations that need to generate documents in the popular PDF file format. Click here to read the full review of Acrobat 7.0. 2 Adobe Systems Inc.s Acrobat 7.0 includes major enhancements that make it a compelling upgrade for organizations that […]

FormServer Builds and Delivers Rich Surveys

By uniquely using graphics and a drag-and-drop forms builder, BenQ Quask Corp.s FormServer eases the creation and deployment of surveys. Click here to read the full review of FormServer. 2 By uniquely using graphics and a drag-and-drop forms builder, BenQ Quask Corp.s FormServer eases the creation and deployment of surveys. Released earlier this month, FormServer […]

Taking Surveys to the Next Level

Enterprises spend a significant amount of money every year on survey technologies, trying to figure out how to satisfy their customers, employees and partners. For organizations looking to collect data online, Web survey solutions such as Inquisite Inc.s Inquisite 6.5 and WebSurveyor Corp.s WebSurveyor 5.0 fit the bill. But there are also organizations that wish […]

WebSurveyor Fine-Tunes Surveys

The latest release of WebSurveyor Corp.s namesake product makes conducting online surveys even easier. With the implementation of a new user interface that features a more intuitive design and the addition of an invitation management system for e-mail campaigns, WebSurveyor 5.0 takes some of the work out of creating thorough, effective surveys. Click here to […]

More Offices Open Up

As organizations sought ways to control IT costs in 2004, IT managers increasingly considered open-source alternatives. Ive made various predictions about the rise of open-source software within enterprises. And while Linuxs success in the server arena has been obvious for some time now, it is open-source desktop software that (finally!) began to gain real ground […]

Public School District Thinks Thin

When the IT staff for the Chapel Hill-Carrboro City Schools system needed to provide more than 10,000 students with anytime, anywhere computing, it turned to server-based computing and deployed thin clients in schools and offices. With applications available at the server level, students and educators can now access applications and files from school and at […]