Anne Chen

IT managers at Enbridge Energy Company Inc. used to spend as much as 5 hours building and setting up a server to test one application. Now, using VMware Inc.s VMware Workstation 5 virtual machine software, the company has cut that time to as little as 5 minutes, according to Edward Baldwin, senior network engineer. While […]

Tax agencies arent exactly known for staying ahead of the technological curve, but the State of Florida Department of Revenue has implemented an ambitious CRM initiative that has influenced the way tax agencies worldwide provide customer service. In the early 1990s, after years of relying on disparate legacy systems for tax administration, the FDOR conducted […]

Using enterprise-class survey software can be a great way to collect data from customers or suppliers. But when you just want to know what day your staff is available for lunch without unnecessary e-mail exchanges, theres WebSurveyors RSVME. Released last week, RSVME is a free application that integrates with e-mail clients including Microsofts Outlook, Mozillas […]

By leveraging IBM DB2 Universal Database 8.2 features such as autonomic computing and Microsoft Corp. .Net application support, Richland School District Two has been able to provide real-time Web access to mission-critical information residing on legacy systems. “Were a heavily technology-based district, and as far as school districts go, were seen as a technology leader […]

Self-regulating, or autonomic, computing is an idea that vendors say is ready to leave the research lab and set up shop in mainstream software. At a recent panel discussion on autonomic computing, hosted by IBM at the companys Innovation Center for Business Partners, in San Mateo, Calif., experts said that self-regulating systems will gradually enter […]

When Jonathon Addington began introducing Microsoft Corp.s Windows Server 2003 Service Pack 1 into his companys server environment a few weeks ago, he had none of the uneasiness associated with last years deployment of Windows XP Service Pack 2. While both service packs include significant enhancements and security updates, deployment of the server service pack […]

To help IT managers secure mobile users, ZyXel Communications has released the ZyWall P1 Personal Internet Security Appliance, a portable firewall and VPN device. At 5 inches long and 3 inches wide, with a weight of 4.5 ounces, the P1 is compact. The device is equipped with 10/100M-bps Ethernet WAN and LAN ports, and it […]

Having hit the processing-power limits of traditional single-core chips, Intel Corp. and Advanced Micro Devices Inc. are moving the battle to the multicore processor arena. Although eWEEK Labs welcomes multicore technologys potential to handle many compute-intensive tasks at once, we do not see the technology making huge inroads into enterprises without significant operating system and […]

WINNER IBMThinkPad X40 IBMs ThinkPad X40 blends portability, usability and power in a feature-rich package that was impressive enough to win in the Desktop & Mobile Hardware category. /zimages/5/28571.gifFor a list of all the winners and finalists of the fifth annual eWEEK Excellence Awards, click here. Judges praised the X40 for delivering exactly what road […]

3am Labs is hoping to reduce it manager woes with LogMeIn IT Reach, a tool that allows system administrators to manage and diagnose issues involving remote machines. /zimages/4/28571.gifFor a review of two remote access management products, click here. Released last month, LogMeIn IT Reach costs $13 per month or $100 per year per PC. All […]