Alison Diana

They train for weeks, learning combat and disarmament skills, educating themselves in psychological and physical warfare—as well as foreign languages and cultures. In fact, while they are the few and the proud, even the Marines can need help when it comes to assimilating and operating in a foreign land, dealing with different languages and ways […]

The volume of calls that came into its customer care center threatened to make Radio Systems employees feel about as uncomfortable as a dog ravaged with fleas. After all, the manufacturer of pet containment systems, electronic pet doors, indoor fences and electronic feeders—sold under the PetSafe brand—received approximately 30,000 phone calls a month. And the […]

Like many commuter schools, Queens College teemed with thousands of students who needed to securely and remotely access courseware housed on the New York colleges network. But the schools labor-intensive method of loading software onto lab computers resulted in neither latency nor high availability, according to Naveed Husain, assistant vice president for IT and CIO […]

As Hurricane Rita made its slow, painful progression toward Texas and Louisiana, resellers, disaster-recovery service providers and technology vendors made all-out efforts to help businesses protect their data. On Thursday, NovaStor Corp. began offering free off-site storage to any small business or systems integrators working with small firms in the projected path of the major […]