Organizations that use artificial intelligence technologies including generative AI need to make sure they’re using it responsibly. Creating and adopting an AI policy provides a framework for ethical and responsible AI use, facilitating regulatory compliance and minimizing risks.
Customer experience (CX) became the top brand differentiator in 2018, outpacing price, product quality and everything else. Businesses that offer a superior and differentiated...
The trickle-down effect of enterprise IT is as old as business technology. Vendors have long aimed new innovations at enterprises whose deep pockets and...