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Next-Generation Unified Messaging
The Issue
For some, migration to unified messaging is a key component of VoIP plans. For others, voice messaging replacement has a new urgency and is being addressed separately. Many factors lead to this renewed interest: obsolescence of legacy voicemail systems, e-discovery and compliance rules, and the need for new capabilities to support remote workers. Finally, enterprises are looking to reduce the cost of managing complex disparate systems assembled by distributed purchasing or acquisition of other businesses.

Messaging & Collaboration


Top Messaging & Collaboration News
Facebook, Twitter, MySpace, and other social applications that allow for messaging and collaboration in the workplace, should not be banned, argue two Gartner analysts. Though not quite ready for use in enterprise applications, Facebook, Twitter and the others can prove valuable in helping colleagues and customers connect, so long as businesses employ a trust model.

News
Google Gmail and Google Apps messaging and collaboration services in the cloud suffered an outage of nearly 15 hours. Google Gmail and Google Apps users spent their time away from the messaging and collaboration platforms flogging the company on the Google Apps discussion group. Can Microsoft and other SAAS newcomers take advantage of these Google Gmail and Google Apps outages?
News
Borrowing one of nature's best designs, U.S. scientists have built an eye-shaped camera using standard sensor materials and say it could improve the performance of digital cameras and enhance imaging of the human body. The device might even lead to the development of prosthetic devices including a bionic eye, they said.
News
The hacker group behind the Coreflood Trojan has learned that patience pays, as it has stolen at least 463,582 user names and passwords while flying under the radar. At Black Hat, SecureWorks Director of Malware Research Joe Stewart discussed his research on the gang and how it has gone undetected.
News
The impact of the DNS protocol flaw discovered by Dan Kaminsky is much wider than previously thought, endangering the trust many of us take for granted. The DNS flaw went beyond cache poisoning to target FTP and Secure Sockets Layer certificates.
Opinion
Apple's MobileMe joins Sharpcast SugarSync and Microsoft Live Mesh, among others, in the battle to provide seamless data synchronization and data sharing for mobile computing. But Apple MobileMe has come out with some cost and service issues that need resolving. J. Gerry Purdy, mobile and wireless analyst at Frost & Sullivan, explains.
News
Yahoo released a recount vote for its board that showed strong opposition to CEO Jerry Yang and others. The vote came after a months-long buyout bid by Microsoft and a partnership with Google. A key Yahoo shareholder called for a probe of the vote.
News
Central Desktop is one of several Web collaboration startups trying to compete with Microsoft SharePoint and Google Apps for a share of the Web collaboration market. Central Desktop has added a database API that enables enterprise application integration, time-tracking tools and a help desk application atop its messaging and collaboration tools.
News
Yahoo institutional shareholder Capital Research Global Investors asks Broadridge Financial Solutions for close scrutiny of the annual shareholders meeting's vote count. Capital is vexed that votes to retain Yahoo CEO Jerry Yang, with whom many investors expressed frustration, came in at 85 percent in favor of the embattled leader.
News
Vonage Pro lets mobile workers take their home office phones with them. With features like Vonage Companion, users can set up their offices wherever they are.
News
Location-based mobile social networks, such as Loopt, GyPSii and Pelago, could be a $3.3 billion market by 2013. But history and current trends suggest these startups won't be standing on their own for some time. Loopt has already won deals with Sprint and Verizon, GyPSii is working with Samsung and Garmin, Google's acquired Jaiku, and Nokia bought Plazes.
News
The LiMo Foundation reveals the next swath of its Linux-based smart phones, which are designed to help users access the Internet from anywhere on the go. The new phones apply additional pressure on Google's mobile and wireless plans to bring phones based on its Android mobile operating system to the market.
News
Insider Eric Jackson believes that it's only "the second inning" in the revival of Yahoo. He expects Microsoft to return with yet another merger proposition for Yahoo next year because Microsoft still needs big help in online services.
News
A deal to placate dissident activist Carl Icahn cooled down the annual shareholders' meeting considerably. Icahn will join the board soon and will also get two of his business pals to join him on the board in an effort to change the way the struggling media company does business.
Opinion
Ideally, the cloud versus on-premises debate should fade away. Can Microsoft's Exchange Online strategy fulfill cloud computing's platform-agnostic promise?
>> Read More From Our Messaging & Collaboration News Archive
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REVIEWS
Microsoft's hosted Exchange offering is easy to configure, maintain and use, but it's tied too tightly into Windows.
The just-announced Microsoft Online Services may be a winner—provided that Microsoft manages to iron out the service's beta kinks and to fight off the temptation to tie the services more tightly to the fat Windows client model than is necessary.
Review: When it comes to e-mail management tools, you can go with hard processes to be ruthlessly efficient or with soft social connections. After all, they are from humans.
Office Communications Server 2007 ably integrates communications, but requires plenty of Microsoft infrastructure.  
Review: Version 8 of Adobe Acrobat Pro boosts collaboration and security.
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